Business performance measurement and management : new contents, themes and challenges /
[edited by] Paolo Taticchi.
- Berlin : Springer-Verlag, 2010.
- xxi, 376 p. : ill. ; 24 cm.
Includes bibliographical references.
9783642047992 (hbk.)
Organizational effectiveness--Measurement.
Performance--Measurement.
Total quality management.
658.401 / BUS 2010
Includes bibliographical references.
9783642047992 (hbk.)
Organizational effectiveness--Measurement.
Performance--Measurement.
Total quality management.
658.401 / BUS 2010