Rampersad, Hubert K.

Managing total quality: enhancing personal and company value / Hubert K. Rampersad. - New Delhi, India : Tata McGraw-Hill, c2005. - x, 307 p. ; 24 cm.

0070585377 (hbk.) 9780070585379 (hbk.)


Total quality management.
Six sigma (Quality control standard)
Hypothesis testing.
Prioritization Matrices.

658.562 / RAM