Serving customers

Serving customers [videorecording] / commissioning editor; Christine Henderson, executive producer; Mark McAuliffe - Bendigo, Victoria : Video Education Australasia, c2000. - 1 computer laser optical disk (22 min.) : sd., col. ; 4 3/4 in. + 1 teachers notes ( 5 p.) - At your service series .

Teachers note by Geoffrey B. Russel

Using practical demonstrtations, role-plays, computer graphics and descriptive narration, this series explains the many skills, competencies and personal attributes needed to gain employment in the hospitality sector. This series is an essential resource for every Australian TAFE College and RTO delievering course in tourism and hospitality, especially Certificate IV in Hospitality ( Food & Beverages Service) and in valuable resource for VET students studying hospitality units. This episode covers Greeting & Seating Guests, Ordering Drinks and Ordering Food.


DVD


Customer services

658.812 / SER