Supervisory skill builders /
American Hotel & Lodging Association.
- 3rd ed.
- Orlando : American Hotel & Lodging Educational Institute, c2007.
- 9 v.: ill. ; 28 cm.
Workbook sheet is affixed at the back cover respectively. A note is affixed at the title page.
1. You as a supervisor - 2. Leadership - 3. Time management - 4. Effective communication - 5. Handling problems and conflict - 6. Conducting orientation - 7. Motivation and team building - 8. Staffing and scheduling - 9. Improving employee performance.
Supervision of employees.
Hospitality industry--Personnel management.
658.302 / SUP
Workbook sheet is affixed at the back cover respectively. A note is affixed at the title page.
1. You as a supervisor - 2. Leadership - 3. Time management - 4. Effective communication - 5. Handling problems and conflict - 6. Conducting orientation - 7. Motivation and team building - 8. Staffing and scheduling - 9. Improving employee performance.
Supervision of employees.
Hospitality industry--Personnel management.
658.302 / SUP