Barrows, Clayton W.

Introduction to the hospitality industry / Clayton W. Barrows, Tom Powers. - 7th ed. - Hoboken, N.J. : John Wiley, c2009. - xix, 539 p. : col. ill. ; 23 cm.

In earlier ed. of work, Tom Powers name was listed first on t.p. Study guide to accompany introduction to the hospitality industry / Clayton W. Barrows & Tom Powers. 7th ed. (iv, 147 p. ; 28 cm.), c2009.

Includes bibliographical references and index.

Part One : Perspectives on careers in hospitality - 1. The hospitality industry and you - Chapter 2 : Forces affecting growth and change in the hospitality industry -- Part Two: Food service - 3. The restaurant business - 4. Restaurant operations - 5. Restaurant industry organization: chain, independent or franchise ? - 6. Competitive forces in food service - 7. On-sitte food service - 8. Issues facing food service -- Part Three: Lodging - 9. Lodging meeting guest needs - 10. Hotel and lodging operations - 11. Forces shaping the hotel business - 12. Competition in the lodging business -- Part Four: Travel and tourism - 13. Tourism front and center - 14. Destinations tourism generations -- Part Five: Hospitality as a service industry - 15. The role of service in the hospitality industry - Index.

9780471782766 (pbk.) 0471782769 (pbk.)


Hospitality industry.
Hospitality industry--Management.
Hotel management.
Food service management.

647.94068 / BAR