Woods, Robert H.
Leadership and management in the hospitality industry / Robert H. Woods, Ph.D., CHRE, Judy Z. King. - Third edition. - xii, 374 pages : illustrations ; 23 cm
American Hotel & Lodging Association Educational Institute--Cover.
Includes bibliographical references and index.
9780866123471 (paperback)
Hospitality industry--Management.
Hospitality industry--Customer services.
Hospitality industry--Moral and ethical aspects.
Hospitality industry--Employees.
647.94068 / WOO 2010
Leadership and management in the hospitality industry / Robert H. Woods, Ph.D., CHRE, Judy Z. King. - Third edition. - xii, 374 pages : illustrations ; 23 cm
American Hotel & Lodging Association Educational Institute--Cover.
Includes bibliographical references and index.
9780866123471 (paperback)
Hospitality industry--Management.
Hospitality industry--Customer services.
Hospitality industry--Moral and ethical aspects.
Hospitality industry--Employees.
647.94068 / WOO 2010