Kuzmeski, Maribeth.
And the clients went wild! : how savvy professionals win all the business they want / Maribeth Kuzmeski. - Hoboken, N.J. : John Wiley, c2010. - xvii, 270 p. : ill. ; 24 cm.
Includes bibliographical references (p. 255) and index.
0470601760 (hbk.) 9780470601761 (hbk.) 9780470769881 (ebk.) 9780470769898 (ebk.) 9780470769904 (ebk.)
Customer services.
Success in business.
658.8 / KUZ 2010
And the clients went wild! : how savvy professionals win all the business they want / Maribeth Kuzmeski. - Hoboken, N.J. : John Wiley, c2010. - xvii, 270 p. : ill. ; 24 cm.
Includes bibliographical references (p. 255) and index.
0470601760 (hbk.) 9780470601761 (hbk.) 9780470769881 (ebk.) 9780470769898 (ebk.) 9780470769904 (ebk.)
Customer services.
Success in business.
658.8 / KUZ 2010