Gregoire, Mary B.
Foodservice organizations : a managerial and systems approach / Mary B. Gregoire, Marian C. Spears. - 6th ed. - Upper Saddle River, N.J. : Pearson Prentice Hall, c2007. - xiii, 700 p. : ill. ; 26 cm.
Includes bibliographical references and index.
Part 1. The foodservice systems model: 1. Systems approach to a foodservice organization - 2. Managing quality - 3. The menu -- 2. Transformation: functional subsystems: 4. Food product flow and kitchen design - 5. Procurement - 6. Food production - 7. Distribution and service - 8. Safety, sanitation, and maintenance -- 3. Transformation: management functions and linking processes: 9. Management principles - 10. Leadership and organizational change - 11. Decision making, communication, and balance - 12. Management of human resources - 13. Management of financial resources - 14. Marketing foodservice -- 4. Outputs of the system: 15. Meals, satisfaction, and accountability.
0131936328 (pbk.) 9780131936324 (pbk.)
Food service management.
Food service.
Hospitality industry--Management.
647.95068 / GRE
Foodservice organizations : a managerial and systems approach / Mary B. Gregoire, Marian C. Spears. - 6th ed. - Upper Saddle River, N.J. : Pearson Prentice Hall, c2007. - xiii, 700 p. : ill. ; 26 cm.
Includes bibliographical references and index.
Part 1. The foodservice systems model: 1. Systems approach to a foodservice organization - 2. Managing quality - 3. The menu -- 2. Transformation: functional subsystems: 4. Food product flow and kitchen design - 5. Procurement - 6. Food production - 7. Distribution and service - 8. Safety, sanitation, and maintenance -- 3. Transformation: management functions and linking processes: 9. Management principles - 10. Leadership and organizational change - 11. Decision making, communication, and balance - 12. Management of human resources - 13. Management of financial resources - 14. Marketing foodservice -- 4. Outputs of the system: 15. Meals, satisfaction, and accountability.
0131936328 (pbk.) 9780131936324 (pbk.)
Food service management.
Food service.
Hospitality industry--Management.
647.95068 / GRE