Sabri, Ehap H., 1967-

Lean and agile value chain management : a guide to the next level of improvement / Ehap H. Sabri, Salim N. Shaikh. - Ft. Lauderdale, FL : J. Ross, c2010. - xvii, 454 p. : ill. ; 24 cm.

Includes bibliographical references and index.

The big picture of lean and agile value chain -- Lean and agile value chain building blocks and maturity levels -- Supplier relationship management superprocess -- Supply chain management superprocess -- Customer relationship management superprocess -- Lean and agile value chain technology applications and trends -- Transformation program cycle -- Change management supported processes -- Lean and agile value chain transformation case study : office systems -- Lean and agile value chain success stories and lessons learned.

9781604270259 (hbk.) 160427025X (hbk.)


Business logistics--Quality control.
Business logistics--Cost effectiveness.
Organizational effectiveness.

658.401 / SAB 2010