Van der Wagen, Lynn.

Human resource management for events : managing the event workforce / Lynn Van der Wagen. - Oxford: Butterworth-Heinemann, c2007. - 255 p. : ill. ; 25 cm. - Events management series. .

Includes bibliographical references (p. [241]-245) and index.

Part One; Human resource strategic planning: Establishing the context: 1. The event environment - 2. Human resource planning - 3. Event project planning - 4. Manaing volunteers - 5. Contractor management - 6. Employment law and duty of care - 7. Job analysis -- Part two: Human resource operations: Building the team: 8. Recruitment and selection - 9. Workforce training - 10. Job-specific training - 11. Workforce policies and procedures - 12. Event organizational culture - 13. Organizational communication - 14. Leadership - 15. Motivation and retention.

0750669985 (pbk.) 9780750669986 (pbk.)


Special events industry--Personnel management.

394.20683 / VAN