Dahlgaard, J. J.
Fundamentals of total quality management process analysis and improvement / [electronic resource] : Jens J. Dahlgaard, Kai Kristensen and Gopal K. Kanji. - London ; New York : Taylor & Francis, c2002. - 1 online resource (344 p.) : ill.
Includes bibliographical references and index.
9780203930021 (ebk.) 0203930029 (ebk.)
Total quality management.
Electronic books.
658.4013
Fundamentals of total quality management process analysis and improvement / [electronic resource] : Jens J. Dahlgaard, Kai Kristensen and Gopal K. Kanji. - London ; New York : Taylor & Francis, c2002. - 1 online resource (344 p.) : ill.
Includes bibliographical references and index.
9780203930021 (ebk.) 0203930029 (ebk.)
Total quality management.
Electronic books.
658.4013