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The multinational alliance for the advancement of organizational excellence 3rd international conference, University of Paisley Business School, Ayr, Scotland, September 2002: organizational excellence: managing information / [electronic resource] : Guest editor, Professor Doug Hensler. - Bradford, England : Emerald Group Pub, c2002. - 114 p. - Measuring business excellence ; v. 7, no. 2 .


Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2009.
Available via World Wide Web.
Access may be limited to ebrary affiliated libraries.

ISBN:

Subjects--Topical Terms:
Benchmarking (Management)
Total quality management.

Index Terms--Genre/Form:
Electronic books.

LC Class. No.: HD62.15 / .M43 2002eb