Glaser, Judith E.

Conversational intelligence : how great leaders build trust and get extraordinary results / Judith E. Glaser. - xxv, 230 pages ; 24 cm

Includes bibliographical references and index.

9781937134679 (hardback)


Communication in management--Psychological aspects.
Conversation--Psychological aspects.
Emotional intelligence.
Interpersonal communication.
Organizational behavior.
Management--Psychological aspects.
Leadership--Psychological aspects.

650.1014 / GLA 2014