Raghubalan, G.

Hotel housekeeping : operations and mangement / G. Raghubalan, Smritee Raghubalan. - New Delhi : Oxford University Press, 2007. - xi, 744 p. : ill. ; 25 cm.

Includes index.

1. The hotel industry-overview - 2. The housekeeping department - 3. Managing housekeeping personnel - 4. Contracts and outsourcing - 5. Planning housekeeping operations - 6. Daily routines and systems - 7. Housekeeping inventories - 8. Composition, care, and cleaning of different surfaces - 9. Hotel guestrooms - 10. Standard contents of a guestroom - 11. Cleaning guestrooms - 12. Cleaning public areas - 13. Supervision in housekeeping - 14. Housekeeping control desk - 15. Budgeting for housekeeping expenses - 16. Textiles - 17. Linen and laundry operations - 18. Uniforms - 19. Sewing room - 20. Safety and security - 21. Pest control and waste disposal - 22. Internal environment - 23. Interior designing - 24. Interior decoration - 25. Hotel renovation - 26. Flower arrangememt - 27. Horticulture - 28. Ecotels - 29. New property operations - 30. Changing trends in housekeeping - Index.

0195684311 (pbk.) 9780195684315 (pbk.)


Hotel housekeeping--Management.

647.94068 / RAG