Benchmarking the management of operations and information systems [electronic resource] / guest editor Siau Ching Lenny Koh and S.M. Saad. - Bradford, England : Emerald Group Pub, c2007. - 155 p. - Benchmarking, an international journal ; 14, no. 1 .


Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2009.
Available via World Wide Web.
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Benchmarking (Management)
Total quality management.


Electronic books.

HD62.15 / .B46 2007eb