Communication skills in pharmacy practice : a practical guide for students and practitioners /
[edited by] Robert S. Beardsley, Carole L. Kimberlin, William N. Tindall
- 5th ed.
- Philadelphia : Wolters Kluwer/Lippincott Williams & Wilkins, c2008.
- xxii, 242 p. : ill. ; 22 cm.
Includes bibliographical references and index.
Patient-centered communication in pharmacy practice -- Principles and elements of interpersonal communication -- Nonverbal communication -- Barriers to communication -- Listening and empathic responding -- Assertiveness -- Interviewing and assessment -- Helping patients manage therapeutic regimens -- Medication safety and communication skills -- Strategies to meet specific needs -- Communicating with children about medicines -- Communication skills and interprofessional collaboration -- Electronic communication in health care -- Ethical behavior when communicating with patients.
0781765986 (pbk.) 9780781765985 (pbk.)
Communication in pharmacy.
Pharmacist and patient.
615.1 / COM 2008
Includes bibliographical references and index.
Patient-centered communication in pharmacy practice -- Principles and elements of interpersonal communication -- Nonverbal communication -- Barriers to communication -- Listening and empathic responding -- Assertiveness -- Interviewing and assessment -- Helping patients manage therapeutic regimens -- Medication safety and communication skills -- Strategies to meet specific needs -- Communicating with children about medicines -- Communication skills and interprofessional collaboration -- Electronic communication in health care -- Ethical behavior when communicating with patients.
0781765986 (pbk.) 9780781765985 (pbk.)
Communication in pharmacy.
Pharmacist and patient.
615.1 / COM 2008