Bruce, Anne, 1952-

Solving employee performance problems : how to spot problems early, take appropriate action, and bring out the best in everyone / Anne Bruce, Brenda Hampel, Erika Lamont. - New York, N.Y. : McGraw-Hill, c2011. - xvi, 253 p. : ill. ; 24 cm.

Includes index.

9780071769075 (pbk.)


Performance standards.
Employees--Rating of.
Problem employees--Rating of.

658.3125 / BRU 2011