Kranz, Garry.
Communicating effectively : write, speak, and present with authority / Garry Kranz. - 1st ed. - New York. : Collins, c2007. - ix, 148 p. ; 21 cm. - Best practices . - Best practices (Collins (Firm : New York, N.Y.)) .
Includes bibliographical references (p. 142-144) and index.
Communicating clearly in writing -- Digital communication -- Communicating via e-mail -- IM : sending messages in an instant -- Precision on paper -- Crafting smart, snappy memos -- The enduring letter -- The report -- Recording meeting minutes -- Oral communication -- The nonverbal nexus -- One-on-one discussions -- Telephone : the rules of engagement -- Conference calls and videoconferencing -- Presenting in public -- Off and running.
9780061145681 (pbk.)
Business communication.
Business presentations.
Oral communication.
658.45 / KRA
Communicating effectively : write, speak, and present with authority / Garry Kranz. - 1st ed. - New York. : Collins, c2007. - ix, 148 p. ; 21 cm. - Best practices . - Best practices (Collins (Firm : New York, N.Y.)) .
Includes bibliographical references (p. 142-144) and index.
Communicating clearly in writing -- Digital communication -- Communicating via e-mail -- IM : sending messages in an instant -- Precision on paper -- Crafting smart, snappy memos -- The enduring letter -- The report -- Recording meeting minutes -- Oral communication -- The nonverbal nexus -- One-on-one discussions -- Telephone : the rules of engagement -- Conference calls and videoconferencing -- Presenting in public -- Off and running.
9780061145681 (pbk.)
Business communication.
Business presentations.
Oral communication.
658.45 / KRA