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Resolving conflicts at work : (Record no. 141760)

MARC details
000 -LEADER
fixed length control field 01624cam a2200325 a 4500
001 - CONTROL NUMBER
control field vtls003224662
003 - CONTROL NUMBER IDENTIFIER
control field MY-SjTCS
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20200226115016.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 111020s2011 caua 001 0 eng
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780470922248 (pbk.)
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0470922249 (pbk.)
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
Canceled/invalid ISBN 9781118010624 (ebk.)
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
Canceled/invalid ISBN 9781118010815 (ebk.)
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
Canceled/invalid ISBN 9781118010822 (ebk.)
039 #9 - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE]
Level of rules in bibliographic description 201201061147
Level of effort used to assign nonsubject heading access points wilmina
Level of effort used to assign subject headings 201201061145
Level of effort used to assign classification wilmina
-- 201110201141
-- malathy
082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 650.13
Item number CLO 2011
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Cloke, Ken,
Dates associated with a name 1941-
9 (RLIN) 15835
245 10 - TITLE STATEMENT
Title Resolving conflicts at work :
Remainder of title ten strategies for everyone on the job /
Statement of responsibility, etc. Kenneth Cloke, Joan Goldsmith ; foreword by Warren Bennis.
250 ## - EDITION STATEMENT
Edition statement 3rd ed.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. San Francisco :
Name of publisher, distributor, etc. Jossey-Bass,
Date of publication, distribution, etc. 2011.
300 ## - PHYSICAL DESCRIPTION
Extent xxxii, 368 p. :
Other physical details ill. ;
Dimensions 23 cm.
500 ## - GENERAL NOTE
General note Includes index.
505 0# - FORMATTED CONTENTS NOTE
Formatted contents note Foreword: Conflict : an opportunity for leadership / by Warren Bennis -- Understand the culture and dynamics of conflict -- Listen empathetically and responsively -- Search beneath the surface for hidden meanings -- Acknowledge and reframe emotions -- Separate what matters from what gets in the way -- Solve problems paradoxically and creatively -- Learn from difficult behaviors -- Lead and coach for transformation -- Explore resistance and negotiate collaboratively -- Mediate and design systems for prevention.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Conflict management.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Interpersonal relations.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Personnel management
General subdivision Psychological aspects.
9 (RLIN) 46104
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Psychology, Industrial.
9 (RLIN) 716
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Goldsmith, Joan,
Dates associated with a name 1941-
920 ## - Programme
Programme MIF : 174143
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Date acquired Total Checkouts Barcode Date last seen Copy number Uniform Resource Identifier Koha item type Public note
    Dewey Decimal Classification     Taylor's Library-TU Taylor's Library-TU 03/11/2011   5000124952 05/12/2019 1 Floor 4, Shelf 22 , Side 1, TierNo 5, BayNo 4 Graduate Collection TBSxx,44001,02,AD