Understanding the nature of conflict (Record no. 143631)

000 -LEADER
fixed length control field 02423cgm a2200337 a 4500
001 - CONTROL NUMBER
control field vtls003228673
003 - CONTROL NUMBER IDENTIFIER
control field MY-SjTCS
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20200226115128.0
007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION
fixed length control field vd cvairu
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 111230s2009 vra020 |00 vueng d
039 #9 - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE]
Level of rules in bibliographic description 201203221801
Level of effort used to assign nonsubject heading access points shuhada
Level of effort used to assign subject headings 201203221758
Level of effort used to assign classification shuhada
Level of effort used to assign subject headings 201202221611
Level of effort used to assign classification izani
-- 201112301647
-- malathy
082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.3145
Item number UND 2009
245 00 - TITLE STATEMENT
Title Understanding the nature of conflict
Medium [videorecording].
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Bendigo, Vic. :
Name of publisher, distributor, etc. Video Education Australasia,
Date of publication, distribution, etc. 2009.
300 ## - PHYSICAL DESCRIPTION
Extent 1 videodisc (20 min.) :
Other physical details sd., col. ;
Dimensions 4 3/4 in.
508 ## - CREATION/PRODUCTION CREDITS NOTE
Creation/production credits note Director, Jim Curlis ; Producer, Eu-hua Chua ; executive producer, Simon Garner ; writer, Stephen Scoglio.
511 1# - PARTICIPANT OR PERFORMER NOTE
Participant or performer note Voice over, Adam Mattaliano, Melissa Tamraz.
520 ## - SUMMARY, ETC.
Summary, etc. Conflict occurs in any workplace, and always needs to be carefully managed. In many ways, there is a greater potential for conflict to occur in an aged care environment than in a number of other workplaces. Relationships with residents or clients, their families and carers, other health professionals and managers of aged care services can require delicate balancing. There is generally a range of emotions and issues involved in the care of vulnerable people, and aged care workers often find themselves in positions where they need to think on their feet and deal with conflict effectively. This program serves as an excellent introduction to conflict in an aged care environment. It defines conflict in various forms, and explores conflicting situations specific to the aged care industry. A range of skills needed for conflict resolution are examined, and the program finishes with a look at behaviours that elicit resistance, and those that elicit cooperation. This program is an excellent learning resource for nurses, and students undertaking courses related to working in other roles in the aged care industry. It also serves as an engaging professional development aid for staff of aged care facilities.
538 ## - SYSTEM DETAILS NOTE
System details note DVD.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Conflict management.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Medical care
General subdivision Decision making.
9 (RLIN) 55524
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Older people
General subdivision Care.
9 (RLIN) 20053
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Curlis, Jim.
9 (RLIN) 55599
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Chua, Eu-Hua.
9 (RLIN) 55575
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Garner, Simon.
9 (RLIN) 22771
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Scoglio, Stephen.
9 (RLIN) 55601
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Mattaliano, Adam.
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Tamraz, Melissa.
710 2# - ADDED ENTRY--CORPORATE NAME
Corporate name or jurisdiction name as entry element Video Education Australasia.
9 (RLIN) 9578
920 ## - Programme
Programme GENLS : 178355
999 ## - SYSTEM CONTROL NUMBERS (KOHA)
Koha biblionumber 143631
Koha biblioitemnumber 143631
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Permanent Location Current Location Date acquired Total Checkouts Barcode Date last seen Date last checked out Copy number Koha item type Public note
          Taylor's Library-TU Taylor's Library-TU 2012-01-03 1 1000526754 2019-12-05 2012-11-19 1 Media Resources GENLS,GENLS,03,GR