Service quality management in hospitality, tourism, and leisure / (Record no. 159558)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01155cam a2200325 i 4500 |
| 001 - CONTROL NUMBER | |
| control field | vtls003041632 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | MY-SjTCS |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20200226120135.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 110218t20012001nyua b 001 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 0789007266 (hardback) |
| 039 #9 - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE] | |
| Level of rules in bibliographic description | 201809071430 |
| Level of effort used to assign nonsubject heading access points | VLOAD |
| Level of effort used to assign subject headings | 201606131457 |
| Level of effort used to assign classification | pushpa |
| Level of effort used to assign subject headings | 201102181504 |
| Level of effort used to assign classification | VLOAD |
| Level of effort used to assign subject headings | 200701251610 |
| Level of effort used to assign classification | pushpa |
| -- | 200701241505 |
| -- | malathy |
| 040 ## - CATALOGING SOURCE | |
| Description conventions | rda |
| 082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 647.940685 |
| Item number | SER |
| 245 00 - TITLE STATEMENT | |
| Title | Service quality management in hospitality, tourism, and leisure / |
| Statement of responsibility, etc. | Jay Kandampully, Connie Mok, Beverley Sparks, editors. |
| 264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE | |
| Place of production, publication, distribution, manufacture | New York : |
| Name of producer, publisher, distributor, manufacturer | Haworth Hospitality Press, |
| Date of production, publication, distribution, manufacture, or copyright notice | [2001] |
| 264 #4 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE | |
| Date of production, publication, distribution, manufacture, or copyright notice | ©2001. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xvii, 339 pages ; |
| Dimensions | 23 cm |
| 336 ## - CONTENT TYPE | |
| Content type term | text |
| Source | rdacontent |
| 337 ## - MEDIA TYPE | |
| Media type term | unmediated |
| Source | rdamedia |
| 338 ## - CARRIER TYPE | |
| Carrier type term | volume |
| Source | rdacarrier |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Hospitality industry |
| General subdivision | Management. |
| 9 (RLIN) | 5110 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Tourism |
| General subdivision | Management. |
| 9 (RLIN) | 11619 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Leisure industry |
| General subdivision | Management. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Hospitality industry |
| General subdivision | Quality control. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Quality assurance. |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Kandampully, Jay. |
| 9 (RLIN) | 17066 |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Mok, Connie. |
| 9 (RLIN) | 23555 |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Sparks, Beverley. |
| 920 ## - Programme | |
| Programme | SHT : 641717, 641718 |
| 999 ## - SYSTEM CONTROL NUMBERS (KOHA) | |
| Koha biblionumber | 159558 |
| Koha biblioitemnumber | 159558 |
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