000 -LEADER |
fixed length control field |
00738nam a2200229 4500 |
001 - CONTROL NUMBER |
control field |
vtls001132860 |
003 - CONTROL NUMBER IDENTIFIER |
control field |
MY-SjTCS |
005 - DATE AND TIME OF LATEST TRANSACTION |
control field |
20200226120912.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
fixed length control field |
110218 1995 00 eng |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
1563271478 |
039 #9 - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE] |
Level of rules in bibliographic description |
201906031427 |
Level of effort used to assign nonsubject heading access points |
dianafitri |
Level of effort used to assign subject headings |
201102181707 |
Level of effort used to assign classification |
VLOAD |
Level of effort used to assign subject headings |
201007081909 |
Level of effort used to assign classification |
shuhada |
-- |
200407271846 |
-- |
VLOAD |
082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER |
Classification number |
658.812 |
Item number |
MIC |
100 1# - MAIN ENTRY--PERSONAL NAME |
Personal name |
Michaelson, Gerald A. |
9 (RLIN) |
6070 |
245 10 - TITLE STATEMENT |
Title |
Building bridges to customers / |
Statement of responsibility, etc. |
Gerald A. Michaelson |
260 ## - PUBLICATION, DISTRIBUTION, ETC. |
Place of publication, distribution, etc. |
OR : |
Name of publisher, distributor, etc. |
Productivity Press, |
Date of publication, distribution, etc. |
1995 |
300 ## - PHYSICAL DESCRIPTION |
Extent |
viii, 76p. ; |
Dimensions |
21cm. |
440 #0 - SERIES STATEMENT/ADDED ENTRY--TITLE |
Title |
Management master series |
9 (RLIN) |
5925 |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name entry element |
Customer relations. |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name entry element |
Consumer satisfaction. |
9 (RLIN) |
8443 |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name entry element |
Customer services. |
920 ## - Programme |
Programme |
BRI : 520359 |
999 ## - SYSTEM CONTROL NUMBERS (KOHA) |
Koha biblionumber |
172795 |
Koha biblioitemnumber |
172795 |