Success at the enquiry desk : (Record no. 20914)

MARC details
000 -LEADER
fixed length control field 02525cam a2200265 a 4500
001 - CONTROL NUMBER
control field vtls002131960
003 - CONTROL NUMBER IDENTIFIER
control field MY-SjTCS
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20200306153453.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 110218s2000 enk 00 0 eng
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 1856044041
039 #9 - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE]
Level of rules in bibliographic description 201209181047
Level of effort used to assign nonsubject heading access points izani
Level of effort used to assign subject headings 201102181557
Level of effort used to assign classification VLOAD
-- 200407271925
-- VLOAD
043 ## - GEOGRAPHIC AREA CODE
Geographic area code e-uk---
082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 025.520941
Item number OWE
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Buckley Owen, Tim,
Dates associated with a name 1948-
9 (RLIN) 13058
245 10 - TITLE STATEMENT
Title Success at the enquiry desk :
Remainder of title successful enquiry answering - every time /
Statement of responsibility, etc. Tim Owen.
250 ## - EDITION STATEMENT
Edition statement 3rd ed.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. London :
Name of publisher, distributor, etc. Library Association Publishing,
Date of publication, distribution, etc. 2000.
300 ## - PHYSICAL DESCRIPTION
Extent xiii, 82 p. ;
Dimensions 22 cm.
490 #4 - SERIES STATEMENT
Series statement The successful LIS professional / series editor : Sheila Pantry
505 0# - FORMATTED CONTENTS NOTE
Formatted contents note Series Editor's preface. - Introduction. - Ten steps to successful enquiry answering: the Success at the enquiry desk enquiry form. - Twenty-five multi-purpose reference sources you can't afford to ignore. - 1. What do you really want? - 2. Not too much, now. - 3. Help! My mind's gone blank. - 4. More on choosing sources. - 5. Do I really know what I'm looking for? - 6. Quick! Time's running out. - 7. Can't find the answer - what now? - 8. Success! Now let's add some value. - Bibliography of key reference sources. - Index.
520 ## - SUMMARY, ETC.
Summary, etc. An essential desk-book aiming to help the information professional to become self-sufficient in answering enquiries. Step by step, it guides the reader through all the stages of research, from finding out what the enquirer really wants, to providing a polished, value-added answer, including techniques for getting started, tips for efficient search strategies, how much information to select, how to meet deadlines every time, how to choose between printed and electronic sources and what to do when the answer is nowhere to be found. Designed as a 'one-stop' manual of techniques which will be equally effective in large and small libraries and information units, the emphasis is on how to make the best use of limited resources, including the author's list of 25 multi-purpose reference sources that you can't afford to be without. This fully revised third edition includes updated on how to get the best out of the world web, with details of major search tools. Success at the enquiry desk enquiry form, which has been specially designed to match the book's step-by-step approach to enquiry answering. - Back cover.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Reference services (Libraries)
Geographic subdivision Great Britain.
9 (RLIN) 201166
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Pantry, Sheila.
9 (RLIN) 201167
920 ## - Programme
Programme GEN : 102901
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Date acquired Total Checkouts Barcode Date last seen Date last checked out Copy number Koha item type Public note
  Missing Stock take Dewey Decimal Classification     Taylor's Library-TC Taylor's Library-TC 05/06/2009 2 5000087468 05/12/2019 29/06/2010 1 Main Collection GEN, 102901