Current issues and development in hospitality and tourism satisfaction / (Record no. 29519)

000 -LEADER
fixed length control field 02173nam a2200277 a 4500
001 - CONTROL NUMBER
control field vtls003022661
003 - CONTROL NUMBER IDENTIFIER
control field MY-SjTCS
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20200306154517.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 110218s2003 nyua b 001 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0789024349 (pbk.)
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780789024343 (pbk.)
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0789024330 (alk. paper)
039 #9 - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE]
Level of rules in bibliographic description 201910021028
Level of effort used to assign nonsubject heading access points shuhada
Level of effort used to assign subject headings 201103041108
Level of effort used to assign classification wilmina
Level of effort used to assign subject headings 201103041107
Level of effort used to assign classification wilmina
Level of effort used to assign subject headings 201102181505
Level of effort used to assign classification VLOAD
-- 200506221030
-- fadilah
082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 647.94
Item number CUR
245 00 - TITLE STATEMENT
Title Current issues and development in hospitality and tourism satisfaction /
Statement of responsibility, etc. John A. Williams editors.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Binghamton, NY :
Name of publisher, distributor, etc. Haworth Hospitality Press,
Date of publication, distribution, etc. 2003.
300 ## - PHYSICAL DESCRIPTION
Extent 205 p. :
Other physical details ill. ;
Dimensions 23 cm.
500 ## - GENERAL NOTE
General note "Co-published simultaneously as Journal of Quality Assurance in Hospitality & Tourism, Volume 4, Numbers 3/4 2003."
505 0# - FORMATTED CONTENTS NOTE
Formatted contents note Introduction.- Articles: Social interaction linkages in the service satisfaction model.- Identifying the dimensions of the experience construct: Development of the model.- Limitations of Cross-Cultural customer satisfaction research and recommending alternative methods.- Which comparison standard should be used for service quality and customer satisfaction?.- " Just Trying to keep the customer satisfied": A comparison of models used in the measurement of tourist satisfaction.- Guest satisfaction in the U.S Lodging Industry using the ACSI model as a service quality scoreboard.- An Investigation into the perceived importance of service and facility arrtibutes to hotel satisfaction.- Categories of participants based on their expectations of instructor-led training.- The relationship between destination Performance, overall satisfaction and behavioral intention for distinct segments.- The effect of length of stay on travelers perceived satisfaction with service quality.- Satisfaction with cultural / heritage sites: Virginia Historic Triangle.- Index.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Hospitality industry.
9 (RLIN) 201686
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Tourism
General subdivision Management.
9 (RLIN) 11619
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Hospitality industry
General subdivision Management.
9 (RLIN) 5110
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Williams, John A.
Fuller form of name (John Alan)
9 (RLIN) 19686
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Uysal, Muzaffer.
9 (RLIN) 19514
920 ## - Programme
Programme SHT: 623524, 635586, 157215
999 ## - SYSTEM CONTROL NUMBERS (KOHA)
Koha biblionumber 29519
Koha biblioitemnumber 29519
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Permanent Location Current Location Date acquired Cost, normal purchase price Total Checkouts Barcode Date last seen Date last checked out Copy number Cost, replacement price Koha item type Public note
          Taylor's Library-TU Taylor's Library-TU 2010-12-14 218.75 18 5000104128 2019-12-05 2017-06-02 1 218.75 Main Collection SHTEx,70004,03,AD
          Taylor's Library-TU Taylor's Library-TU 2005-09-23   32 1000805755 2019-12-05 2012-10-10 1   Main Collection SHTEx,70002,03,AD
          Taylor's Library-TU Taylor's Library-TU 2005-06-22   47 1000805481 2019-12-05 2012-12-21 1   Main Collection SHTEx,70002,03,AD