Interpersonal skills for hospitality management / (Record no. 31265)

000 -LEADER
fixed length control field 01328cam a2200265 a 4500
001 - CONTROL NUMBER
control field vtls002973360
003 - CONTROL NUMBER IDENTIFIER
control field MY-SjTCS
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20200306154644.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 110218s1995 enka b 001 0 eng
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 041257330X
039 #9 - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE]
Level of rules in bibliographic description 201905310927
Level of effort used to assign nonsubject heading access points shuhada
Level of effort used to assign subject headings 201102181336
Level of effort used to assign classification VLOAD
-- 200407272003
-- VLOAD
082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 647.94068
Item number CLA
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Clark, Mona.
9 (RLIN) 104895
245 10 - TITLE STATEMENT
Title Interpersonal skills for hospitality management /
Statement of responsibility, etc. Mona Clark.
250 ## - EDITION STATEMENT
Edition statement 1st ed.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. London ;
-- New York :
Name of publisher, distributor, etc. Chapman & Hall,
Date of publication, distribution, etc. 1995.
300 ## - PHYSICAL DESCRIPTION
Extent 210 p. :
Other physical details ill. ;
Dimensions 25 cm.
490 0# - SERIES STATEMENT
Series statement Chapman & Hall series in tourism and hospitality management
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc. note Includes bibliographical references (p. [199]-205) and index.
505 0# - FORMATTED CONTENTS NOTE
Formatted contents note 1. Communications and interpersonal skills - their nature and characteristics.- 2. The components of interpersonal skills: the context and the content.- 3. Words and their meanings- social and symbolic.- 4. The role of non-verbal language.- 5. Interpersonal skills and conflict-resolution.- 6. The science -and art- of leadership.- 7. Informal group management.- Formal group management.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Hospitality industry
General subdivision Management.
9 (RLIN) 5110
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Hospitality industry
General subdivision Personnel management.
9 (RLIN) 11704
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Interpersonal communication.
9 (RLIN) 201664
920 ## - Programme
Programme TCHT : 640432
999 ## - SYSTEM CONTROL NUMBERS (KOHA)
Koha biblionumber 31265
Koha biblioitemnumber 31265
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Permanent Location Current Location Date acquired Total Checkouts Barcode Date last seen Date last checked out Copy number Koha item type Public note
          Taylor's Library-TU Taylor's Library-TU 2004-07-27 27 1000803886 2019-12-05 2017-05-03 1 Main Collection SHTEx,70002,03,AD