| 000 -LEADER |
|---|
| fixed length control field |
02733cam a22002418a 4500 |
| 001 - CONTROL NUMBER |
|---|
| control field |
vtls003020487 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
MY-SjTCS |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20200306154917.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
110218s2003 enk b 001 0 eng |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
0750657820 (alk. paper) |
| 039 #9 - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE] |
|---|
| Level of rules in bibliographic description |
201102181451 |
| Level of effort used to assign nonsubject heading access points |
VLOAD |
| Level of effort used to assign subject headings |
200412271521 |
| Level of effort used to assign classification |
pushpa |
| -- |
200412271511 |
| -- |
pushpa |
| 082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Classification number |
338.47790 |
| Item number |
LAS |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Lashley, Conrad. |
| 9 (RLIN) |
12144 |
| 245 10 - TITLE STATEMENT |
|---|
| Title |
Organization behaviour for leisure services / |
| Statement of responsibility, etc. |
Conrad Lashley and Darren Lee-Ross. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
Oxford : |
| Name of publisher, distributor, etc. |
Butterworth-Heinemann, |
| Date of publication, distribution, etc. |
2003. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
xxiv, 253 p. ; |
| Dimensions |
25 cm. |
| 505 0# - FORMATTED CONTENTS NOTE |
|---|
| Formatted contents note |
1. Hospitality , leisure and tourism services and organizational behaviour. - 2. Organizational structure and design. - 3. Organizational politics: legitimacy and opposition. - 4. Individuals in organizations: personality, perceptions and learning. - 5. Inividuals in organizations: attitudes, behaviour and motivation. - 6. Emotions in leisure service organizations. - 7. Groups, leadership and power. - 8. Organizational culture: context for leisure services. - 9.The empowered leisure service organization. - 10. Effective communication in leisure service organizations. - 11 Diversity management in organizations. - 12. Management practice in leisure service organizations. |
| 520 ## - SUMMARY, ETC. |
|---|
| Summary, etc. |
Organization Behaviour for Leisure Services discusses and questions a number of key elements, including: * The individual and the organization * Groups in the organization * Organizational structures and behaviour * Management within the organization * Commercial hospitality, leisure and tourism in a service context Taking the view that leisure services involve an array of industry sectors - they are related, for instance, to work-time spent eating, drinking and staying away from home, as well as the more obvious recreational pursuits - the text uses examples and case studies from a wide range of international businesses such as hotels, restaurants, museums, shopping malls and sports stadia. Specific examples used are from Marriotts, McDonald's, Trafford Centre and many more. With a user-friendly structure and style, the text is an ideal introduction to the fundamental issues invovled - perfect for students and managers alike. * Provides conceptual basis for the study of organizational behaviour in the hospitality, leisure and tourism industry. * Includes special focus on the leisure industry, with material on 'emotional labour', 'empowerment' and 'managing diversity'. * Contains a wide range of international case examples. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Leisure industry |
| Geographic subdivision |
United States. |
| 9 (RLIN) |
218738 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Organizational behavior |
| Geographic subdivision |
United States. |
| 9 (RLIN) |
218739 |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Lee-Ross, Darren. |
| 9 (RLIN) |
18594 |
| 920 ## - Programme |
|---|
| Programme |
TCHT : 640473 |
| 999 ## - SYSTEM CONTROL NUMBERS (KOHA) |
|---|
| Koha biblionumber |
34259 |
| Koha biblioitemnumber |
34259 |
