| 000 -LEADER |
|---|
| fixed length control field |
00751nam a2200229 a 4500 |
| 001 - CONTROL NUMBER |
|---|
| control field |
vtls003021984 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
MY-SjTCS |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20200226104307.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
110218s2002 enka 001 0 eng |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
0751338451 (pbk.) |
| 039 #9 - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE] |
|---|
| Level of rules in bibliographic description |
201102181454 |
| Level of effort used to assign nonsubject heading access points |
VLOAD |
| Level of effort used to assign subject headings |
201009081004 |
| Level of effort used to assign classification |
pushpa |
| Level of effort used to assign subject headings |
200506031723 |
| Level of effort used to assign classification |
susan |
| -- |
200505181233 |
| -- |
meena |
| 082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Classification number |
658.812 |
| Item number |
BRU |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Bruce, |
| Numeration |
Andy. |
| 9 (RLIN) |
16806 |
| 245 10 - TITLE STATEMENT |
|---|
| Title |
Putting customers first / |
| Statement of responsibility, etc. |
Andy Bruce & Ken Langdon. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
London : |
| Name of publisher, distributor, etc. |
Dorling Kindersley, |
| Date of publication, distribution, etc. |
2002. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
72 p. : |
| Other physical details |
col. ill. ; |
| Dimensions |
18 cm. |
| 490 1# - SERIES STATEMENT |
|---|
| Series statement |
Essential managers. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Customer relations |
| General subdivision |
Management. |
| 9 (RLIN) |
15515 |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Langdon, Ken. |
| 9 (RLIN) |
16807 |
| 830 #0 - SERIES ADDED ENTRY--UNIFORM TITLE |
|---|
| Uniform title |
Essential managers. |
| 9 (RLIN) |
16804 |
| 920 ## - Programme |
|---|
| Programme |
GEN : 105409 |
| 999 ## - SYSTEM CONTROL NUMBERS (KOHA) |
|---|
| Koha biblionumber |
35812 |
| Koha biblioitemnumber |
35812 |
