| 000 -LEADER |
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| 001 - CONTROL NUMBER |
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| control field |
vtls003022590 |
| 003 - CONTROL NUMBER IDENTIFIER |
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MY-SjTCS |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
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20200306162805.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
110218s2002 nyua b 001 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
0789021471 (pbk.) |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
9780789021472 (pbk.) |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
0789021463 (hbk.) |
| 039 #9 - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE] |
|---|
| Level of rules in bibliographic description |
201103041447 |
| Level of effort used to assign nonsubject heading access points |
wilmina |
| Level of effort used to assign subject headings |
201102181505 |
| Level of effort used to assign classification |
VLOAD |
| Level of effort used to assign subject headings |
201012091636 |
| Level of effort used to assign classification |
malathy |
| Level of effort used to assign subject headings |
200507131416 |
| Level of effort used to assign classification |
kusuma |
| -- |
200506201047 |
| -- |
fadilah |
| 082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Classification number |
647.94068 |
| Item number |
KNO |
| 245 00 - TITLE STATEMENT |
|---|
| Title |
Knowledge management in hospitality and tourism / |
| Statement of responsibility, etc. |
Ricarda B.Bouncken, Sungsoo Pyo, editors. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
Binghamton NY : |
| Name of publisher, distributor, etc. |
The Haworth Hospitality Press, |
| Date of publication, distribution, etc. |
2002. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
137 p. : |
| Other physical details |
ill. ; |
| Dimensions |
22 cm. |
| 500 ## - GENERAL NOTE |
|---|
| General note |
Knowledge management in hospitality and tourism has been co-published simultaneously as : Journal of Quality Assurance in Hospitality & Tourism, volume 3, Number 3/4 2002. |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
|---|
| Bibliography, etc. note |
Includes bibliographical references and index |
| 505 ## - FORMATTED CONTENTS NOTE |
|---|
| Formatted contents note |
Introduction.- Articles.- Implications of " New economy" traits for the Tourism Industry.- Knowledge Management for quality improvements in Hotels.- Knowledge Supply Chain Matrix Approach for Balanced Knowledge Management: An airline industry firm case.- The knowledge cafe - A knowledge management system and its application to hospitality and tourism.- Cross-Border destination management system in the Alpine Region - The role of knowledge networks on the example of Alpnet.-Towards using knowledge discovery techniques in database marketing for the tourism industry.- Index. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Hospitality industry |
| General subdivision |
Management. |
| 9 (RLIN) |
5110 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Tourism |
| General subdivision |
Management. |
| 9 (RLIN) |
11619 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Knowledge management. |
| 9 (RLIN) |
221733 |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Bouncken, Ricarda B. |
| 9 (RLIN) |
221734 |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Pyo, Sungsoo. |
| 9 (RLIN) |
19787 |
| 920 ## - Programme |
|---|
| Programme |
SHT: 623522, 641064, 157203 |
| 999 ## - SYSTEM CONTROL NUMBERS (KOHA) |
|---|
| Koha biblionumber |
36390 |
| Koha biblioitemnumber |
36390 |
