000 -LEADER |
fixed length control field |
01898cam a2200313 a 4500 |
001 - CONTROL NUMBER |
control field |
vtls003113765 |
003 - CONTROL NUMBER IDENTIFIER |
control field |
MY-SjTCS |
005 - DATE AND TIME OF LATEST TRANSACTION |
control field |
20200226105318.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
fixed length control field |
110218s2008 at a b 001 0 eng d |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
9780733990472 (pbk.) |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
9780733990496 (DVD) |
039 #9 - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE] |
Level of rules in bibliographic description |
201102181440 |
Level of effort used to assign nonsubject heading access points |
VLOAD |
Level of effort used to assign subject headings |
201102181440 |
Level of effort used to assign classification |
VLOAD |
Level of effort used to assign subject headings |
201010051856 |
Level of effort used to assign classification |
pushpa |
Level of effort used to assign subject headings |
200912301833 |
Level of effort used to assign classification |
shuhada |
-- |
200806261551 |
-- |
malathy |
043 ## - GEOGRAPHIC AREA CODE |
Geographic area code |
u-at--- |
082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER |
Classification number |
647.94023 |
Item number |
OSH |
100 1# - MAIN ENTRY--PERSONAL NAME |
Personal name |
O'Shannessy, Vivienne, |
Dates associated with a name |
1962- |
9 (RLIN) |
36231 |
245 14 - TITLE STATEMENT |
Title |
The road to hospitality : |
Remainder of title |
skills for the new professional / |
Statement of responsibility, etc. |
Vivienne O'Shannessy and Dean Minett. |
250 ## - EDITION STATEMENT |
Edition statement |
3rd ed. |
260 ## - PUBLICATION, DISTRIBUTION, ETC. |
Place of publication, distribution, etc. |
Frenchs Forest NSW : |
Name of publisher, distributor, etc. |
Pearson Education, |
Date of publication, distribution, etc. |
2008. |
300 ## - PHYSICAL DESCRIPTION |
Extent |
xii, 424 p. : |
Other physical details |
ill. ; |
Dimensions |
25 cm. + |
Accompanying material |
1 DVD (sd., col. ; 4 3/4 in.) |
500 ## - GENERAL NOTE |
General note |
Accompanies DVD : The road to hospitality : interactive DVD. c2009. |
504 ## - BIBLIOGRAPHY, ETC. NOTE |
Bibliography, etc. note |
Includes bibliographical references and index. |
505 1# - FORMATTED CONTENTS NOTE |
Formatted contents note |
Ch 1: Develop and update hospitality industry knowledge - Ch 2: Work with colleagues and customers - Ch 3: Work in a socially diverse environment - Ch 4: Follow health, safety and security procedures - Ch 5: Follow workplace hygiene procedure - Ch 6: Communicate on the telephone - Ch 7: Provide quality customer service - Ch 8: Provide visitor information - Ch 9: Sell products and service - Ch 10: Coach others in job skills - Ch 11: Career paths and job seeking skills. |
520 ## - SUMMARY, ETC. |
Summary, etc. |
"The road to hospitality interactive DVD helps students gain a better understanding of the knowledge and skills required to be successful in the hospitality industry"--Container. |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name entry element |
Hospitality industry |
General subdivision |
Vocational guidance |
Geographic subdivision |
Australia. |
9 (RLIN) |
14950 |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name entry element |
Hospitality industry |
Geographic subdivision |
Australia. |
9 (RLIN) |
11754 |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name entry element |
Tourism |
General subdivision |
Vocational guidance |
Geographic subdivision |
Australia. |
9 (RLIN) |
29026 |
700 1# - ADDED ENTRY--PERSONAL NAME |
Personal name |
Minett, Dean, |
Dates associated with a name |
1960- |
9 (RLIN) |
14952 |
920 ## - Programme |
Programme |
SHT : 642196, 642509, 146135, 146955 |
999 ## - SYSTEM CONTROL NUMBERS (KOHA) |
Koha biblionumber |
51068 |
Koha biblioitemnumber |
51068 |