Professional front office management / (Record no. 56684)

000 -LEADER
fixed length control field 01575cam a22002174a 4500
001 - CONTROL NUMBER
control field vtls003040592
003 - CONTROL NUMBER IDENTIFIER
control field MY-SjTCS
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20200306165651.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 110218s2007 njua 001 0 eng
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0131700693 (hbk.)
039 #9 - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE]
Level of rules in bibliographic description 201102181248
Level of effort used to assign nonsubject heading access points VLOAD
Level of effort used to assign subject headings 200706010941
Level of effort used to assign classification malathy
Level of effort used to assign subject headings 200612051559
Level of effort used to assign classification pushpa
Level of effort used to assign subject headings 200611281455
Level of effort used to assign classification malathy
-- 200611281450
-- malathy
082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 647.94068
Item number PRO
245 00 - TITLE STATEMENT
Title Professional front office management /
Statement of responsibility, etc. Robert H. Woods ... [et al.].
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Upper Saddle River, N.J. :
Name of publisher, distributor, etc. Pearson / Prentice Hall,
Date of publication, distribution, etc. c2007.
300 ## - PHYSICAL DESCRIPTION
Extent xxvii, 676 p. :
Other physical details ill. ;
Dimensions 27 cm.
500 ## - GENERAL NOTE
General note Includes index.
505 0# - FORMATTED CONTENTS NOTE
Formatted contents note Part I: Context of front office operations: 1. Overview of the lodging industry - 2. Front office and the guests: Planning for quality service - 3. Overview of the front office department -- Part II: How technology helps front office operations: 4. Front office property management system - 5. Managing forecast data - 6. Revenue management - 7. Distribution channel management - 8. Management of data-generating front office subsystems -- Part III: Front office and the guest cycle: 9. Reservation, reception, and room assignment management - 10. Front office and the guests: Delivering quality service - 11. Guest charges, payment, and check-out - 12. Night audit and report management -- Part IV: Special concerns of the front office: 13. Front office manager and the law - 14. Front office: hub of the hotel.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Hotel management.
9 (RLIN) 271063
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Woods, Robert H.
9 (RLIN) 20473
920 ## - Programme
Programme TCHT: 641688, 641689, 641858
999 ## - SYSTEM CONTROL NUMBERS (KOHA)
Koha biblionumber 56684
Koha biblioitemnumber 56684
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Permanent Location Current Location Date acquired Total Checkouts Barcode Date last seen Date last checked out Copy number Koha item type Public note
          Taylor's Library-TU Taylor's Library-TU 2007-06-01 46 1000808900 2019-12-05 2016-07-12 1 Main Collection SHTEx,70002,03,RM
          Taylor's Library-TU Taylor's Library-TU 2006-11-28 28 1000808041 2019-12-05 2013-10-18 1 Main Collection SHTEx,70002,03,RM
          Taylor's Library-TU Taylor's Library-TU 2006-11-28 41 1000808040 2019-12-05 2016-06-20 1 Main Collection SHTEx,70002,03,RM