| 000 -LEADER |
|---|
| fixed length control field |
01575cam a22002174a 4500 |
| 001 - CONTROL NUMBER |
|---|
| control field |
vtls003040592 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
MY-SjTCS |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20200306165651.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
110218s2007 njua 001 0 eng |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
0131700693 (hbk.) |
| 039 #9 - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE] |
|---|
| Level of rules in bibliographic description |
201102181248 |
| Level of effort used to assign nonsubject heading access points |
VLOAD |
| Level of effort used to assign subject headings |
200706010941 |
| Level of effort used to assign classification |
malathy |
| Level of effort used to assign subject headings |
200612051559 |
| Level of effort used to assign classification |
pushpa |
| Level of effort used to assign subject headings |
200611281455 |
| Level of effort used to assign classification |
malathy |
| -- |
200611281450 |
| -- |
malathy |
| 082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Classification number |
647.94068 |
| Item number |
PRO |
| 245 00 - TITLE STATEMENT |
|---|
| Title |
Professional front office management / |
| Statement of responsibility, etc. |
Robert H. Woods ... [et al.]. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
Upper Saddle River, N.J. : |
| Name of publisher, distributor, etc. |
Pearson / Prentice Hall, |
| Date of publication, distribution, etc. |
c2007. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
xxvii, 676 p. : |
| Other physical details |
ill. ; |
| Dimensions |
27 cm. |
| 500 ## - GENERAL NOTE |
|---|
| General note |
Includes index. |
| 505 0# - FORMATTED CONTENTS NOTE |
|---|
| Formatted contents note |
Part I: Context of front office operations: 1. Overview of the lodging industry - 2. Front office and the guests: Planning for quality service - 3. Overview of the front office department -- Part II: How technology helps front office operations: 4. Front office property management system - 5. Managing forecast data - 6. Revenue management - 7. Distribution channel management - 8. Management of data-generating front office subsystems -- Part III: Front office and the guest cycle: 9. Reservation, reception, and room assignment management - 10. Front office and the guests: Delivering quality service - 11. Guest charges, payment, and check-out - 12. Night audit and report management -- Part IV: Special concerns of the front office: 13. Front office manager and the law - 14. Front office: hub of the hotel. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Hotel management. |
| 9 (RLIN) |
271063 |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Woods, Robert H. |
| 9 (RLIN) |
20473 |
| 920 ## - Programme |
|---|
| Programme |
TCHT: 641688, 641689, 641858 |
| 999 ## - SYSTEM CONTROL NUMBERS (KOHA) |
|---|
| Koha biblionumber |
56684 |
| Koha biblioitemnumber |
56684 |
