| 000 -LEADER |
|---|
| fixed length control field |
02354cam a2200241 a 4500 |
| 001 - CONTROL NUMBER |
|---|
| control field |
vtls003052064 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
MY-SjTCS |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20200306170329.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
110218s2006 nju 000 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
013118329X (pbk.) |
| 039 #9 - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE] |
|---|
| Level of rules in bibliographic description |
202001301437 |
| Level of effort used to assign nonsubject heading access points |
shuhada |
| Level of effort used to assign subject headings |
201102181246 |
| Level of effort used to assign classification |
VLOAD |
| Level of effort used to assign subject headings |
200811241820 |
| Level of effort used to assign classification |
VLOAD |
| Level of effort used to assign subject headings |
200704251341 |
| Level of effort used to assign classification |
pushpa |
| -- |
200704131825 |
| -- |
rafi |
| 082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Classification number |
647.95068 |
| Item number |
TES |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Tesone, D. V. |
| Fuller form of name |
(Dana V.) |
| 9 (RLIN) |
19314 |
| 245 14 - TITLE STATEMENT |
|---|
| Title |
The little book of cases in hospitality management : |
| Remainder of title |
stories from industry practitioners / |
| Statement of responsibility, etc. |
D.V. Tesone, Peter Ricci. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
Upper Saddle River, N.J. : |
| Name of publisher, distributor, etc. |
Pearson / Prentice Hall, |
| Date of publication, distribution, etc. |
c2006. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
xii, 116 p. ; |
| Dimensions |
23 cm. |
| 505 0# - FORMATTED CONTENTS NOTE |
|---|
| Formatted contents note |
Productivity enhancement -- Leading a turnaround strategy -- Value-added restaurant service -- Training strategies -- Turnaround strategies and employee relations -- Rules and progressive discipline -- A new management assignment -- Dealing with problem employees -- The restaurant -- Career paths -- A comparison of management styles -- Management and employee motivation -- The department transfer -- The training scenario -- Managers' reputations -- Coaching, counseling, and discipline -- The special restaurant -- Subjective management practices -- Job opportunities -- Human resource management overview -- Recruitment and retention -- Employee productivity and value-added management -- Legal compliance -- Employee relations and retention -- Employee retention -- Legal compliance -- Recruitment and selection -- Employee training and needs assessment -- Employee compensation -- Performance appraisals and management responsibility -- Management communications and employee relations -- Leadership development -- Employee motivation and recognition programs -- Starting and running an HR office -- The invisible car -- Taking care of the elderly -- There's a mouse in the house -- Forty-eight hours -- Don't park here -- The confused consultant -- Can you float me a loan? -- The "sick" van -- The prejudiced housekeeper -- The overnight "vigil" -- The disappearing dodge. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Hospitality industry |
| General subdivision |
Management |
| Form subdivision |
Case studies. |
| 9 (RLIN) |
283456 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Hospitality industry |
| General subdivision |
Personnel management. |
| 9 (RLIN) |
11704 |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Hospitality industry |
| General subdivision |
Employees |
| -- |
Training of. |
| 9 (RLIN) |
283457 |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Ricci, Peter, |
| Dates associated with a name |
1965- |
| 9 (RLIN) |
283458 |
| 920 ## - Programme |
|---|
| Programme |
TCHT : 641802 |
| 999 ## - SYSTEM CONTROL NUMBERS (KOHA) |
|---|
| Koha biblionumber |
61603 |
| Koha biblioitemnumber |
61603 |
