Normal view
MARC view
Entry Topical Term
001 - CONTROL NUMBER
- control field: 252614
003 - CONTROL NUMBER IDENTIFIER
- control field: MY-SjTCS
005 - DATE AND TIME OF LATEST TRANSACTION
- control field: 20200306164451.0
008 - FIXED-LENGTH DATA ELEMENTS
- fixed length control field: 200306|| aca||aabn | a|a d
040 ## - CATALOGING SOURCE
- Original cataloging agency: MY-SjTCS
- Transcribing agency: MY-SjTCS
150 ## - HEADING--TOPICAL TERM
- Topical term or geographic name entry element: Call centers
670 ## - SOURCE DATA FOUND
- Source citation: Work cat.: (MY-SjTCS)49988: Fluss, Donna. 252612, The real-time contact center, c2005.