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Lim, Di Hon. Study of negotiation, complaints and up selling technique in the Novotel Century Kuala Lumpur.(Personal Name)

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Preferred form: Lim, Di Hon. Study of negotiation, complaints and up selling technique in the Novotel Century Kuala Lumpur.

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Work cat.: (MY-SjTCS)57927: Technical industrial study BDH 12 (L-LIM), March, 2004.