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Developing your conflict competence [electronic resource] : a hands-on guide for leaders, managers, facilitators, and teams / Craig E. Runde, Tim A. Flanagan.

By: Runde, Craig E, 1951-.
Contributor(s): Flanagan, Tim A, 1955- | Center for Creative Leadership.
Series: Jossey-Bass business & management series: Publisher: San Francisco : Jossey-Bass, c2010Edition: 3rd ed.Description: 1 online resource (x, 270 p.) : ill.ISBN: 9780470588185 (ebk.); 0470588187 (ebk.).Subject(s): Conflict management | Interpersonal conflictGenre/Form: Electronic books.Additional physical formats: Print version:: Developing your conflict competence.DDC classification: 658.3/145 Online resources: An electronic book accessible through the World Wide Web; click to view
Contents:
Cognitive aspects of conflict -- The emotional side of conflict -- Engaging conflict constructively -- Team conflict competence -- Organizational conflict competence.

"A joint publication of the Jossey-Bass business & management series and the Center for Creative Leadership."

Includes bibliographical references and index.

Cognitive aspects of conflict -- The emotional side of conflict -- Engaging conflict constructively -- Team conflict competence -- Organizational conflict competence.

Description based on print version record.