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The emotionally intelligent workplace : how to select for, measure, and improve emotional intelligence in individuals, groups, and organizations / Cary Cherniss, Daniel Goleman, editors ; foreword by Warren Bennis.

Contributor(s): Cherniss, Cary | Goleman, Daniel.
Series: Advances in emotional intelligence ; Jossey-Bass business & management series. Publisher: San Francisco : Jossey-Bass, c2001Edition: 1st ed.Description: xxxii, 352 p. : ill. ; 25 cm.ISBN: 0787956902 (hbk.); 9780787956905 (hbk.).Subject(s): Emotional intelligence | Emotional intelligence tests | Work -- Psychological aspects | Success in businessDDC classification: 658.3
Contents:
Part one: Defining and assessing emotional intelligence: 1. Emotional intelligence and organizational effectivenes - 2. Emotional intelligence: issues in paradigm building - 3. An el-based theory of performance - 4. The economic value of emotional intelligence competencies and EIC-based HR programs - 5. Measurement of individual emotional competence - 6. Group emotional intelligence and its influence on group effectiveness -- Part two: Human resource applications and emotional intelligence: 7. Using human resource functions to enhance emotional intelligence - 8. The challenge of hiring senior executives -- Part three: Effective social and emotional learning in organizations: 9. Training for emotional intelligence: a model - 10. How and why individuals are able to develop emotional intelligence - 11. Developing emotional competence through relationships at work - 12. Implementing emotional intelligence programs in organizations - References - Name index - Subject index.

Includes bibliographical references (p. 305-325) and indexes.

Part one: Defining and assessing emotional intelligence: 1. Emotional intelligence and organizational effectivenes - 2. Emotional intelligence: issues in paradigm building - 3. An el-based theory of performance - 4. The economic value of emotional intelligence competencies and EIC-based HR programs - 5. Measurement of individual emotional competence - 6. Group emotional intelligence and its influence on group effectiveness -- Part two: Human resource applications and emotional intelligence: 7. Using human resource functions to enhance emotional intelligence - 8. The challenge of hiring senior executives -- Part three: Effective social and emotional learning in organizations: 9. Training for emotional intelligence: a model - 10. How and why individuals are able to develop emotional intelligence - 11. Developing emotional competence through relationships at work - 12. Implementing emotional intelligence programs in organizations - References - Name index - Subject index.