Understanding services management : integrating marketing, organisational behaviour, operations and human resource management / edited by William J. Glynn and James G. Barnes.
Contributor(s): Glynn, William J | Barnes, James G.
Publisher: New Dehli, India : Prentice-Hall of India, 1995 2007Description: xxvi, 485 p. : ill. ; 24 cm.ISBN: 9788120329355 (pbk.).Subject(s): Service industries -- Management
| Service industries -- MarketingDDC classification: 338.4068
| Item type | Current location | Shelf location | Call number | Copy number | Status | Notes | Date due | Barcode |
|---|---|---|---|---|---|---|---|---|
| Main Collection | Taylor's Library-TU |
Floor 3, Shelf 6 , Side 2, TierNo 3, BayNo 2 |
338.4068 UND (Browse shelf) | 1 | Available | SCAFS,70003,03,CL | 5000035709 |
Includes bibliographical references and index.