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Destination benchmarking [electronic resource] : concepts, practices, and operations / Metin Kozak.

By: Kozak, Metin, 1968-.
Contributor(s): ebrary, Inc.
Publisher: Cambridge, MA : CABI Pub., c2004Description: xvii, 216 p.Subject(s): Tourism -- Management | Benchmarking (Management)Genre/Form: Electronic books.DDC classification: 910/.68/4 Online resources: An electronic book accessible through the World Wide Web; click to view
Item type Current location Call number Status Date due Barcode
910/.68/4 (Browse shelf) Available

Includes bibliographical references (p. 196-209).

TSLHHL

Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.