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Human resource management for the hospitality and tourism industries / Dennis Nickson

By: Nickson, Dennis.
Publisher: Amsterdam ; London : Butterworth-Heinemann, c2007Description: xiv, 305 p. : ill. ; 25 cm.ISBN: 0750665726 (pbk.); 9780750665728 (pbk.).Subject(s): Hospitality industry -- Personnel management | Tourism -- Personnel managementDDC classification: 647.940683
Contents:
Human resource management and the tourism and hospitality industry : an introduction -- International human resource management -- Organizational culture -- Labour markets -- Recruitment and selection -- Equal opportunities and managing diversity -- Training and development -- Performance management and performance appraisal -- Reward strategies in the tourism and hospitality industry -- Employee relations, involvement and participation -- Welfare, health and safety -- Grievance and disciplinary procedures -- Concluding comments.
Item type Current location Call number Copy number Status Notes Date due Barcode
Main Collection Taylor's Library-TU
647.940683 NIC (Browse shelf) 1 Available SHTEx,70002,03,AD 5000045009

Includes bibliographical references and index.

Human resource management and the tourism and hospitality industry : an introduction -- International human resource management -- Organizational culture -- Labour markets -- Recruitment and selection -- Equal opportunities and managing diversity -- Training and development -- Performance management and performance appraisal -- Reward strategies in the tourism and hospitality industry -- Employee relations, involvement and participation -- Welfare, health and safety -- Grievance and disciplinary procedures -- Concluding comments.