The art of client service / Robert Solomon.
By: Solomon, Robert
.
Publisher: New York : Kaplan, c2008Edition: Revised and updated ed.Description: xxviii, 180 p. : ill. ; 20 cm.ISBN: 9781427796714 (hbk.).Subject(s): Customer services | Advertising | MarketingDDC classification: 658.812
| Item type | Current location | Call number | Copy number | Status | Notes | Date due | Barcode |
|---|---|---|---|---|---|---|---|
| Main Collection | Taylor's Library-TU | 658.812 SOL 2008 (Browse shelf) | 1 | Available | SOMAC,37003,03,CL | 5000110098 | |
| Main Collection | Taylor's Library-TU | 658.812 SOL (Browse shelf) | 1 | Available | SOMAC,37003,03,GR | 5000037720 |
Includes index.