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Technical industrial study BDH 28 (L - M)

Contributor(s): Lau, Yea Fang. Improving the outstanding balances of accounts receivable in finance department of Hyatt Regency Johor Bahru | Low, See Yee. Analysis of service staff performance at Café Lavista and solution on enchance service staff performance | Lu, Yeong Hao. Evaluation of guest negative feedback in Resort X | Tan, Michael Philip. Study of improving communication effectiveness between reservation department and front office administration department in Intercontinental Bali Resort.
Publisher: June , 2009Description: 1 v. (various pagings) ill. ; 30 cm.Subject(s): Taylor's College. School of Hospitality and TourismDDC classification: H204
Contents:
Improving the outstanding balances of accounts receivable in finance department of Hyatt Regency Johor Bahru / Lau Yea Fang - An analysis of service staff performance at Café Lavista and solution on enchance service staff performance / Low See Yee - An evaluation of guest negative feedback in Resort X / Lu Yeong Hao - A study of improving communication effectiveness between reservation department and front office administration department in Intercontinental Bali Resort / Michael Philip Tan.
Item type Current location Call number Vol info Copy number Status Notes Date due Barcode
Reference Collection Taylor's Library-TU
H204 (Browse shelf) TIS 1 Available SHT, H204 5000048433

Cover title

Technical industrial reports submitted to Taylor's College, School of Hospitality and Tourism.

Marketing and management specialization.

Improving the outstanding balances of accounts receivable in finance department of Hyatt Regency Johor Bahru / Lau Yea Fang - An analysis of service staff performance at Café Lavista and solution on enchance service staff performance / Low See Yee - An evaluation of guest negative feedback in Resort X / Lu Yeong Hao - A study of improving communication effectiveness between reservation department and front office administration department in Intercontinental Bali Resort / Michael Philip Tan.