Successful enquiry answering every time / Tim Buckley Owen.
By: Buckley Owen, Tim
.
Contributor(s): Buckley Owen, Tim. Success at the enquiry desk.
Publisher: London : Facet Pub., 2012Edition: 6th ed., fully revised and updated.Description: xiii, 156 p. ; 24 cm.ISBN: 9781856048118 (pbk.); 185604811X (pbk.).Subject(s): Libraries -- Customer services | Reference services (Libraries)![](/opac-tmpl/bootstrap/images/filefind.png)
Item type | Current location | Shelf location | Call number | Copy number | Status | Notes | Date due | Barcode |
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Main Collection | Taylor's Library-TU |
Floor 3, Shelf 2 , Side 1, TierNo 2, BayNo 5 |
025.52 BUC 2012 (Browse shelf) | 1 | Available | GENLS,GENLS,03,CL | 5000141079 |
Browsing Taylor's Library-TU Shelves Close shelf browser
025.5086941 JER 2009 Crisis in employment : | 025.50941 MAR 2013 Evaluating the impact of your library / | 025.52 BIE 2012 IM and SMS reference services for libraries / | 025.52 BUC 2012 Successful enquiry answering every time / | 025.52 CAS 2011 Reference and information services in the 21st century : | 025.52 CAS 2013 Reference and information services : | 025.52 CHO 2011 Information users and usability in the digital age / |
Includes index.
Previous ed.: published as Success at the enquiry desk. 2006.