Managing hospitality human resources / Robert H. Woods.
By: Woods, Robert H.
Contributor(s): American Hotel & Lodging Association. Educational Institute.Publisher: Lansing, Mich. : Educational Institute, American Hotel & Lodging Association, c2006Edition: 4th ed.Description: xiv, 491 p. : ill. ; 23 cm.ISBN: 9780866122870 (pbk.).Subject(s): Hospitality industry -- Personnel managementDDC classification: 647.94068
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|Main Collection||Taylor's Library-TU||647.94068 WOO (Browse shelf)||1||Available||SHTEx,70002,03,AD||5000042782|
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|647.94068 WHY 2011 How to start & run a B&B :||647.94068 WOO Leadership and management in the hospitality industry /||647.94068 WOO Managing hospitality human resources /||647.94068 WOO Managing hospitality human resources /||647.94068 WOO 2010 Leadership and management in the hospitality industry /||647.94068 YUL 1999 The international hospitality business :||647.94068 YUL 2007 The international hospitality business :|
Includes bibliographical references and index.
Preface - About the author -- Part I: Employment laws, planning, and staffing - 1. Employment laws and applications - 2. Job analysis and job design - 3. Planning and recruiting - 4. Selection -- Part II: Human resources development - 5. Orientation and socialization - 6. Training and development - 7. Evaluating employee performance -- Part III: Compensation and Labor Issues 8. Compensation administration - 9. Incentive and benefits administration - 10. Labor unions - 11. Negotiation and collective bargaining -- Part IV: Safety, discipline, and ethics - 12. Health, safety, and EAPs - 13. Turnover, discipline, and exits - 14. Social responsibility and ethics - Index.