Front office skills : a practical approach / Vivienne O'Shannessy.
By: O'Shannessy, Vivienne.
Publisher: Frenchs Forest, N.S.W. : Pearson Education Australia, c2009Description: v, 370 p. : ill. ; 25 cm.ISBN: 9780733988752 (pbk.).Subject(s): Hotel front desk personnel -- Handbooks, manuals, etc | Hotel management -- Handbooks, manuals, etcDDC classification: 647.94068Item type | Current location | Shelf location | Call number | Copy number | Status | Notes | Date due | Barcode |
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Main Collection | Taylor's Library-TU |
Floor 4, Shelf 21 , Side 2, TierNo 5, BayNo 4 |
647.94068 OSH (Browse shelf) | 1 | Available | SHTEx,30004,03,RA | 5000048892 |
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647.94068 OLS 2008 Strategic management in the hospitality industry / | 647.94068 OLS 2014 Strategic management in the hospitality industry / | 647.94068 OPE 2009 Operations management | 647.94068 OSH Front office skills : | 647.94068 OUL Techniques et moyens de gestion : | 647.94068 OUL Techniques et moyens de gestion : | 647.94068 OUL Techniques et moyens de gestion : |
Includes bibliographical references and index.