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Hotel management and operations / edited by Michael J. O'Fallon, Denney G. Rutherford.

Contributor(s): Rutherford, Denney G, 1942- | O'Fallon, Michael J.
Publisher: Hoboken, N.J. : John Wiley, c2011Edition: 5th ed.Description: xviii, 494 p. : ill. ; 24 cm.ISBN: 9780470177143 (pbk.).Subject(s): Hotel managementDDC classification: 647.94068
Contents:
1. Overview - 2. Organization - 3. General managers: a view at the top - 4. Operations: rooms - 5. Operations: Housekeeping, engineering, and security - 6. Food and beverage division - 7. Marketing and associated activities - 8. Financial control and information management - 9. Human resources policy management.
Item type Current location Shelf location Call number Copy number Status Notes Date due Barcode
Main Collection Taylor's Library-TU

Floor 4, Shelf 21 , Side 2, TierNo 2, BayNo 4

647.94068 HOT 2011 (Browse shelf) Available SHTEx,70002,03,AD | SHTEx,94603,03,AD | TCIxx,30000,03,RM 5000024492
Main Collection Taylor's Library-TU
647.94068 HOT 2011 (Browse shelf) 1 Available SHTEx,70002,03,AD | SHTEx,94603,03,AD | TCIxx,30000,03,RM 5000024965
Main Collection Taylor's Library-TU

Floor 4, Shelf 21 , Side 2, TierNo 2, BayNo 4

647.94068 HOT 2011 (Browse shelf) 1 Available SHTEx,70002,03,AD | SHTEx,94603,03,AD | TCIxx,30000,03,RM 5000098734

Includes bibliographical references and index.

1. Overview - 2. Organization - 3. General managers: a view at the top - 4. Operations: rooms - 5. Operations: Housekeeping, engineering, and security - 6. Food and beverage division - 7. Marketing and associated activities - 8. Financial control and information management - 9. Human resources policy management.