Managing service operations : design and implementation / Bill Hollins and Sadie Shinkins.
By: Hollins, Bill.
Contributor(s): Shinkins, Sadie.
Publisher: London : SAGE, 2006Description: xii, 299 p. : ill. ; 25 cm.ISBN: 9781412929523 (hbk.); 9781412929530 (pbk.); 1412929520 (hbk.); 1412929539 (pbk.).Subject(s): Service industries -- Management
| Work design | Product managementDDC classification: 658.4034
| Item type | Current location | Shelf location | Call number | Copy number | Status | Notes | Date due | Barcode |
|---|---|---|---|---|---|---|---|---|
| Main Collection | Taylor's Library-TU |
Floor 4, Shelf 25 , Side 2, TierNo 4, BayNo 3 |
658.4034 HOL 2006 (Browse shelf) | 1 | Available | TBSxx,08010,03,GR | 5000106730 |
Includes bibliographical references (p. [289]-296) and index.