Service management : operations, strategy, information technology / James A. Fitzsimmons, Mona J. Fitzsimmons.
By: Fitzsimmons, James A
.
Contributor(s): Fitzsimmons, Mona J.
Series: McGraw-Hill/Irwin series operations and decision sciences: Publisher: New York, NY : McGraw-Hill, c2011Edition: 7th ed.Description: xviii, 541 p. : ill. ; 29 cm.ISBN: 9780077426972 (set with access premium resources); 0077426975 (set with access premium resources); 9780073403359 (hbk.); 0073403350 (hbk.); 9780071289276 (pbk. : int. ed.).Subject(s): Service industries -- ManagementDDC classification: 658
| Item type | Current location | Shelf location | Call number | Copy number | Status | Notes | Date due | Barcode |
|---|---|---|---|---|---|---|---|---|
| Main Collection | Taylor's Library-TU |
Floor 4, Shelf 23 , Side 1, TierNo 5, BayNo 3 |
658 FIT 2011 (Browse shelf) | 1 | Available | SCAFS,70003,03,CL | 5000144198 | |
| Graduate Collection | Taylor's Library-TU |
Floor 4, Shelf 23 , Side 1, TierNo 5, BayNo 3 |
658 FIT 2011 (Browse shelf) | 1 | Available | TBSxx,44001,03,CL | 5000126877 |
Includes bibliographical references and indexes.