Perfect phrases for customer service : hundreds of ready-to-use phrases for handling any customer service situation / Robert Bacal.
By: Bacal, Robert
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Series: Perfect phrases series: Publisher: New York : McGraw-Hill, c2011Edition: 2nd ed.Description: xiv, 239 p. ; 21 cm.ISBN: 9780071745062 (pbk.); 0071745068 (pbk.).Subject(s): Customer services | Customer services -- TerminologyDDC classification: 658.812014
| Item type | Current location | Shelf location | Call number | Copy number | Status | Notes | Date due | Barcode |
|---|---|---|---|---|---|---|---|---|
| Main Collection | Taylor's Library-TU |
Floor 4, Shelf 27, Side 1, TierNo 1, BayNo 1 |
658.812014 BAC 2011 (Browse shelf) | 1 | Available | TLCLS,TLCLS,03,GR | 5000113695 |
"Completly revised and updated"--Cover.