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The benefits of e-business performance measurement systems [electronic resource] : a report for CIMA--the Chartered Institute of Management Accountants / David Barnes and Matthew Hinton.

By: Barnes, David.
Contributor(s): Hinton, Matthew | Chartered Institute of Management Accountants | ScienceDirect (Online service).
Publisher: Amsterdam ; Boston : CIMA Pub./Elsevier, 2008Edition: 1st ed.Description: x, 82 p. ; 24 cm.ISBN: 9781856175258; 1856175251.Subject(s): Electronic commerce -- Management | Organizational effectiveness -- Measurement | Performance -- Measurement | Managerial accountingGenre/Form: Electronic books.Additional physical formats: No titleDDC classification: 657.4/58 Online resources: An electronic book accessible through the World Wide Web; click for information
Contents:
Executive Summary -- - A brief summary of the findings of the research. -- Introduction -- -Background to e-business -- -Research objectives -- -Structure of the report -- Literature Review -- -review of previous research and writings on the subject of e-business performance measurement. -- Research Methodology -- -outline of the methods used to research the topic ? namely a case study method, based on qualitative data obtained from key informants within the organisation. Additional data came from company documents. -- -Twelve managers participated in the study. -- -- the data was collected either by taped interview or by email questionnaire. -- Individual Case Study Summaries -- - Each case is briefly described -- Cross Case Analysis -- -the case studies are grouped into sectors and their responses analysed. Several diagrams used. -- -Summary of findings from cross case analysis -- Discussion -- - examines and discusses the main case study findings in the light of current literature and with regard to the research methodology. -- Conclusions and Recommendations -- -the research showed that companies have not invested as much as expected into the area of e-business performance measurement system. What has been developed appears to be on an ad hoc basis resulting in the conclusions that: -- -organisations do not currently feel the need to make major changes to their performance measurement system for e-business; and -- -best practice advice in performance measurement may be less influential than that reported as typical. -- -Five recommendations are made. -- References -- Literature generated from this project -- - conference papers produced. --.
Item type Current location Call number Status Notes Date due Barcode
Main Collection Taylor's Library - Perpetual(TU)
657.4/58 (Browse shelf) e-book TBSxx,44001,03,CL,PPT

"Research project No. CO: 1754848."

Includes bibliographical references (p. 71-74) and index.

Executive Summary -- - A brief summary of the findings of the research. -- Introduction -- -Background to e-business -- -Research objectives -- -Structure of the report -- Literature Review -- -review of previous research and writings on the subject of e-business performance measurement. -- Research Methodology -- -outline of the methods used to research the topic ? namely a case study method, based on qualitative data obtained from key informants within the organisation. Additional data came from company documents. -- -Twelve managers participated in the study. -- -- the data was collected either by taped interview or by email questionnaire. -- Individual Case Study Summaries -- - Each case is briefly described -- Cross Case Analysis -- -the case studies are grouped into sectors and their responses analysed. Several diagrams used. -- -Summary of findings from cross case analysis -- Discussion -- - examines and discusses the main case study findings in the light of current literature and with regard to the research methodology. -- Conclusions and Recommendations -- -the research showed that companies have not invested as much as expected into the area of e-business performance measurement system. What has been developed appears to be on an ad hoc basis resulting in the conclusions that: -- -organisations do not currently feel the need to make major changes to their performance measurement system for e-business; and -- -best practice advice in performance measurement may be less influential than that reported as typical. -- -Five recommendations are made. -- References -- Literature generated from this project -- - conference papers produced. --.

Electronic reproduction. Amsterdam : Elsevier Science & Technology, 2009. Mode of access: World Wide Web. System requirements: Web browser. Title from title screen (viewed on July 8, 2009). Access may be restricted to users at subscribing institutions.