Includes bibliographical references and index.

Past and present and the healthcare setting -- Quality assurance and legal issues -- Infection control, safety, first aid, and personal wellness -- Medical terminology -- Human anatomy and physiology review -- The circulatory system -- Blood collection equipment, additives, and order of draw -- Venipuncture procedures -- Preanalytical considerations -- Capillary puncture equipment and procedures -- Special collections and point-of-care testing -- Computers and specimen handling and processing -- Nonblood specimens and tests -- Arterial puncture procedures -- Appendix A: Laboratory tests -- Appendix B: Laboratory mathematics -- Appendix C: Conversational phrases in English and Spanish -- Appendix D: Work restrictions for healthcare employees -- Appendix E: Answers to study & review questions and case studies -- Appendix F: Tube guides -- Glossary