Teamwork in hospitality [videorecording]
Contributor(s): Viscio, Rob | Preston, Luke | Rutigliano, Katrina | Video Education Australasia.
Publisher: Bendigo, Vic. : VEA, Description: 1 videodisc (25 min.) : sd., col. ; 4 3/4 in.Subject(s): Hospitality industry -- Personnel management | Teams in the workplaceDDC classification: 647.940683Item type | Current location | Call number | Copy number | Status | Notes | Date due | Barcode |
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Media Resources | Taylor's Library-TU | 647.940683 TEA 2009 (Browse shelf) | 1 | Available | AVLSx,AVLSx,02,GR | 1000525961 |
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647.940683 TAN 2001 Human resources management for the hospitality industry / | 647.940683 TAN 2001 Human resources management for the hospitality industry / | 647.940683 TAN 2001 Human resources management for the hospitality industry / | 647.940683 TEA 2009 Teamwork in hospitality | 647.940683 TES Human resource management in the hospitality industry : | 647.940683 TES Human resource management in the hospitality industry : | 647.940683 WAL Supervision in the hospitality industry : |
Director, Rob Viscio ; writer, Luke Preston ; producer, Katrina Rutigliano.
Presenter, Chantal Bui Viet.
"Hospitality is a service offered the world over. Sometimes the service you receive is good, other times it is bad. There are many reasons why the quality of service you receive can vary, however it usually comes down to one thing - teamwork. Hospitality isn't a solo act; it takes a team of individuals working towards one shared goal in order to produce excellence. Throughout this program we discuss front and back of house team structures, teamwork in general, roles and responsibilities of team members, communication, and customer feedback"--Container.
DVD.