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Teamwork in hospitality [videorecording]

Contributor(s): Viscio, Rob | Preston, Luke | Rutigliano, Katrina | Video Education Australasia.
Publisher: Bendigo, Vic. : VEA, Description: 1 videodisc (25 min.) : sd., col. ; 4 3/4 in.Subject(s): Hospitality industry -- Personnel management | Teams in the workplaceDDC classification: 647.940683
Production Credits: Director, Rob Viscio ; writer, Luke Preston ; producer, Katrina Rutigliano.
Presenter, Chantal Bui Viet.Summary: "Hospitality is a service offered the world over. Sometimes the service you receive is good, other times it is bad. There are many reasons why the quality of service you receive can vary, however it usually comes down to one thing - teamwork. Hospitality isn't a solo act; it takes a team of individuals working towards one shared goal in order to produce excellence. Throughout this program we discuss front and back of house team structures, teamwork in general, roles and responsibilities of team members, communication, and customer feedback"--Container.
Item type Current location Call number Copy number Status Notes Date due Barcode
Media Resources Taylor's Library-TU
647.940683 TEA 2009 (Browse shelf) 1 Available AVLSx,AVLSx,02,GR 1000525961

Director, Rob Viscio ; writer, Luke Preston ; producer, Katrina Rutigliano.

Presenter, Chantal Bui Viet.

"Hospitality is a service offered the world over. Sometimes the service you receive is good, other times it is bad. There are many reasons why the quality of service you receive can vary, however it usually comes down to one thing - teamwork. Hospitality isn't a solo act; it takes a team of individuals working towards one shared goal in order to produce excellence. Throughout this program we discuss front and back of house team structures, teamwork in general, roles and responsibilities of team members, communication, and customer feedback"--Container.

DVD.